1. Introduction
By accessing and using this website, you agree to be bound by the following terms and conditions. Please read them carefully before making any bookings.
2. Booking and Payment
2.1. All bookings must be made through our website, and full payment is required at the time of booking.
2.2. Payment methods accepted include credit cards, debit cards, and other digital payment platforms as specified.
2.3. Upon successful booking, a confirmation email will be sent to you. Please ensure all details are correct, as amendments may not be possible.
3. Ticket Use and Validity
3.1. Tickets are valid only for the date, time, and bus type selected during booking.
3.2. You must carry a printed or digital copy of your ticket, along with a valid ID, to board the bus.
3.3. Tickets are non-transferable and must not be resold.
4. Cancellations and Refunds
4.1. Cancellations can be made up to 24 hours before the scheduled departure for a partial refund, minus an administration fee.
4.2. No refunds will be given for cancellations made less than 24 hours before the departure time.
4.3. In the event of a bus service cancellation due to operational reasons, a full refund or an alternative booking will be provided.
5. Changes to Bookings
5.1. Changes to bookings, including rescheduling, may be made up to 48 hours before departure, subject to availability and an administration fee.
5.2. Changes requested within 48 hours of departure may not be accommodated.
6. Passenger Responsibilities
6.1. Passengers must arrive at the designated departure point at least 15 minutes before the scheduled time.
6.2. The company reserves the right to refuse boarding to passengers who arrive late, without any refund.
6.3. Passengers are responsible for their belongings, and the company is not liable for any lost, damaged, or stolen items.
7. Bus Service and Delays
7.1. The company aims to maintain the scheduled timetable, but delays due to unforeseen circumstances (e.g., weather, traffic) may occur.
7.2. In the event of significant delays, the company will communicate any changes to passengers as soon as possible.
8. Conduct on Board
8.1. Passengers are required to follow all instructions given by the driver and staff.
8.2. Smoking, alcohol consumption, and illegal activities are strictly prohibited on board.
8.3. Passengers causing disturbances or acting in a manner that endangers others will be removed from the bus without refund.
9. Liability
9.1. The company is not responsible for any personal injury, loss, or damage caused by negligence of the passengers.
9.2. The company’s liability for any claim related to the bus service is limited to the cost of the ticket.
10. Privacy Policy
10.1. We respect your privacy and will only use your personal information in accordance with our privacy policy, which can be found on the website.
10.2. By using the website, you consent to the collection and use of your information as described in the privacy policy.
11. Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of [Insert Country/Region], and any disputes will be subject to the exclusive jurisdiction of the courts of [Insert Country/Region].